Terms & Conditions
Effective Date: May 2026
Welcome to Avalon Heating & Air + Electrical (“Avalon,” “we,” “our,” or “us”). By using our website, submitting forms, scheduling services, or communicating with our team, you agree to the following Terms & Conditions.
Website Use
Submitting a service request or estimate form does not guarantee an appointment time until confirmed by our dispatch team.
Appointment availability may vary based on scheduling, technician availability, weather conditions, material availability, and other operational factors.
For urgent HVAC or electrical emergencies, customers should contact our office directly by phone.
Service Requests & Scheduling
Submitting a service request or estimate form does not guarantee an appointment time until confirmed by our dispatch team.
Appointment availability may vary based on scheduling, technician availability, weather conditions, material availability, and other operational factors.
For urgent HVAC or electrical emergencies, customers should contact our office directly by phone.
Estimates & Pricing
Any estimates provided through the website, phone, email, or in person are subject to change based on:
- Site conditions
- Additional labor or materials required
- Equipment availability
- Permit requirements
- Scope changes requested by the customer
Final pricing will be confirmed before major work is performed whenever possible.
Payments
Payment is due according to the terms provided on invoices, proposals, or financing agreements.
Failure to make payment may result in:
- Delayed scheduling
- Additional fees
- Collection actions where permitted by law
Financing
Financing options may be available through approved third-party providers. Approval, rates, and financing terms are determined by the financing company and not Avalon Heating & Air + Electrical.
Warranty Information
Warranty coverage may vary depending on:
- Equipment manufacturer warranties
- Labor warranties
- Type of service performed
- Maintenance history
Warranty details will be provided when applicable.
SMS & Communication Consent
By submitting your contact information through our website or forms, you may agree to receive calls, emails, or text messages related to:
- Appointment confirmations
- Scheduling updates
- Service reminders
- Billing notifications
- Customer support communications
Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of text messaging.
Intellectual Property
All website content, including logos, graphics, text, images, and branding, is the property of Avalon Heating & Air + Electrical unless otherwise stated.
Content may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Avalon Heating & Air + Electrical is not liable for:
- Temporary website interruptions
- Technical issues beyond our control
- Indirect or incidental damages related to website use
- Delays caused by weather, supply chain issues, or circumstances outside our control
Changes to These Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.
Contact Information
Avalon Heating & Air + Electrical
Phone: (904) 245-1818
Website: https://coolingjacksonville.com